FAQs


Most frequent questions and answers

You will receive your pre-purchase inspection report via email. It will include a link to view the report online and to download and print the report..

No. We do pre-purchase inspections before you buy the vehicle to make sure that the vehicle is in good shape. We do not perform any types of state required inspections. You should contact your Department of Motor Vehicles to see if they can help you.

Yes. A pre-purchase inspection order can only be cancelled 24 hours prior to the scheduled inspection

our inspectors will perform the inspection at the location of the vehicle. Sometimes, they will have access to a lift and will request permission from the owner to utilize it. However, this is not always the case. If the location does not have a lift available or if the owner of the vehicle does not give permission for the inspector to utilize a lift, the inspector cannot put the car on a lift

No. If the seller is not available or the vehicle cannot be inspected due to the owner not being present, we will not provide any refunds. The inspector will call before going to the vehicle to verify that the vehicle is still available. If the vehicle is not available for an inspection at the time the inspector will attempt to set up a new time.

The pre-purchase car inspection is not guaranteed because the vehicle is fully assembled for the inspection and the inspector cannot see the internal components of the vehicle, including the transmission or the engine. There is the possibility of impending failures that are not evident at the time of the inspection. In other words, if it is not failing at the time of the inspection, we will not know that it is failing. Therefore any pre-purchase car inspection cannot be guaranteed. .